Stock that gets sold twice
You sell one unit online while someone else invoices that same unit in the ERP. An angry customer, a sales rep making excuses, a cancelled order.
The problem
When your ERP and your store don’t talk to each other
Mismatches between your management system and your online store aren’t a minor annoyance: they mean lost sales, frustrated customers and hours wasted every week.
Price changes and new products entered twice
Every time a new product comes in or prices change, someone has to update the ERP AND the store. Expensive manual work and guaranteed mistakes.
Orders invoiced by hand
Someone keys every web order into the ERP by hand to create the delivery note and invoice. Hours of work, every single day.
Outdated customer records and addresses
Customer records live in two different places. In the end neither is right, and your support team wastes time hunting for the correct one.
Two-way sync
Data flowing both ways, in real time
Forget overnight imports and CSV files. Every change in the ERP reaches the store, and every action in the store updates the ERP, within seconds.
ERP
Your ERP
Custom-built, proprietary or off-the-shelf
Products Stock Price lists Customers Invoices
Online store
Your store
WooCommerce, PrestaShop, Shopify or custom-built
Catalog Orders Cart Customer area Tracking
A single source of truth for each type of data. Clear conflict rules, queues with retries, and a control panel showing the status of every sync.
Sync cycle
From the customer’s click to the invoice, hands-free
This is how an order travels from the store to the ERP and back to the customer with tracking, all automatically.
01
Order capture
The customer buys in your store. The order reaches the ERP within seconds via webhook.
02
ERP validation
Checks on the customer, applicable price list, discounts and tax details.
03
Stock reservation
Stock is reserved in the right warehouse and availability is updated in the store.
04
Delivery note and invoice
Documents are created in the ERP using your numbering series and templates. Ready for picking and packing.
05
Store update
The order status (packed, shipped) shows up in the store and in the customer area.
06
Tracking for the customer
The customer gets the tracking number, can access their invoice and check the status at any time.
Proven experience
We build a custom integration, whatever ERP you use
We build every integration around your stack. These four platforms are where we have the most experience, but we work with any ERP, including your own in-house or proprietary system.
Dolibarr
Custom two-way integrations for stock, orders, products, customers and invoices. Compatible with all supported versions.
Odoo
Custom modules on Odoo 17/18 (Community or Enterprise), integrated with your online store and your own processes.
WooCommerce
A custom plugin that connects to your ERP via REST API or webhooks. Supports variations, multiple currencies and multiple warehouses.
PrestaShop
A custom module that syncs catalog, stock and orders in real time. Compatible with PrestaShop 1.7 and 8.x.
Methodology
How we integrate: a process proven in dozens of projects
A methodology that reduces risk, avoids surprises and leaves the integration running on its own from day one.
Initial audit
We map which data travels in each direction, which system leads in each case and where your current conflicts are.
Field mapping
We define how ERP fields match store fields: attributes, categories, taxes, price lists and invoice numbering series.
Connector setup
We develop or configure the connectors: endpoints, authentication, business rules and error handling.
Testing and validation
Automated tests on every critical flow and validation with real data in a staging environment.
Controlled go-live
Supervised initial data load, module-by-module activation and 24/7 monitoring for the first seven days.
Ongoing support
Connector maintenance, continuous improvements and support whenever the ERP or the store is updated.
Truly two-way
It’s not exporting a CSV every night. It’s working as if everything were one system.
Most “integrations” on the market are one-way batch syncs. That leaves gaps of hours where stock doesn’t match and errors slip through. Our integration is two-way, real-time and has clear conflict rules, so your team stops reconciling by hand and gets back to selling.
Real-time stock across all stores and warehouses
Prices and price lists synced per customer
Unified orders: web, marketplaces and sales reps
360° customer view, with no duplicates or gaps
Consolidated online + offline sales reports
Automatic invoices and credit notes in the customer area
FAQ
Common questions about ERP ↔ ecommerce integration
How much does it cost to integrate my ERP with my online store?
The price depends on the ERP, the sales platform and the flows for products, stock, orders, customers and invoices. We define exactly what needs to sync and give you a fixed-price proposal.
How long does it take?
A standard integration takes 4 to 8 weeks, depending on the number of products and how complex the data flows are.
What if my ERP isn’t on your list?
We work with any ERP that has an API, webhooks or an accessible database: Sage, Holded, FacturaScripts, SAP Business One, Microsoft Dynamics and many more.
Does it work with multiple warehouses and multiple stores?
Yes. We set rules per warehouse, per store and per customer. It also supports marketplaces (Amazon, eBay, BigBuy) with the same logic.
What happens if the connection goes down?
The connector runs on queues with automatic retries. No data is lost: everything is resent as soon as the connection is back.
How are data conflicts handled?
During the mapping phase we define which system is the source of truth for each type of data, and what happens when it’s changed on both sides at the same time. The rules are documented and can be adjusted at any time.
Let’s get your ERP and your online store talking
Tell us which systems you use today and what’s being reconciled by hand. We’ll tell you what can be automated, how long it takes and what it costs, with no obligation.