Privacy policy

We want you to feel comfortable on our website. Protecting your privacy is very important to us. We would therefore ask you to read the following summary of how our website works carefully. You can rely on transparent and fair data processing, as we strive every day to handle your data securely, carefully and responsibly.

The following privacy policy is intended to inform you of how we use your personal information in compliance with the provisions and requirements of the EU General Data Protection Regulation.

1. Identification of the party responsible for the website

• Owner: Interco Software Development, S.L
• Tax ID (CIF): B24973133
• Address: Plaza de la Glorieta 9 entresuelo A, 30520 Jumilla-Murcia, Spain
• Email: info@inter-conecta.com

2. Information and consent

By reading this Privacy Policy, the user is informed of how the Website collects, processes and protects the personal data provided to it through the forms available on the website www.inter-conecta.com (hereinafter, the “Website”), as well as the data derived from their browsing and any other data they may provide to the Website in the future.

The user should read this Privacy Policy carefully. It has been written clearly and simply to make it easy to understand, so that the user can decide freely and voluntarily whether they wish to provide their personal data to the Website.

3. Obligation to provide data

As a general rule, the data requested in the forms on the Website are mandatory (unless otherwise specified in the field concerned) in order to fulfill the stated purposes.

Therefore, if these data are not provided or are incorrect, those purposes cannot be fulfilled.

4. For what purposes do we process the user’s personal data, and for how long?

The personal data collected will be processed by the Website for the following purposes:

• To manage your contact requests to the Website through the channels provided for this purpose on the Website.
• To manage purchases made through the Website, including payment processing and dispatch of the order.
• To manage subscriptions to the newsletter made through the channel provided on the Website.
• To analyze use of the Website and identify users’ preferences and behavior.
• To send satisfaction surveys based on the purchase of a product or service from the Website, in order to improve our customers’ experience day by day.
• To analyze your data in order to build user profiles that allow us to define in greater detail the products that may be of interest to you.

The data will be kept for as long as necessary to fulfill the purposes for which they were collected, unless the user asks the Website to remove them by objecting to the processing or withdrawing their consent.

5. What user data will the Website process?

The Website will process the following categories of data:

Data provided by the data subjects themselves in the open fields of the forms on the Website.

Browsing data.

If the user provides data relating to third parties, the user declares that they have those parties’ consent and undertakes to pass on to the data subject, as the owner of those data, the information contained in the Privacy Policy, releasing the Website from any liability in this regard. However, the Website may carry out the checks necessary to verify this, adopting the appropriate due diligence measures in accordance with data protection legislation.

6. Cookies, web analytics services and social media

We use cookies, web analytics services and social media plugins on our website to improve your browsing experience. To read our cookie policy, click here.

7. What is the legal basis for processing your data?

The processing of data for the purchase of products through the Website is necessary for the performance of the contractual relationship arising between the user and the Website.

The processing of your data for marketing purposes, relating to the Website’s own goods and services and similar services for its customers, will be based on the legitimate interest recognized by law where the user has purchased goods and/or services from the Website. Where no such contractual relationship exists, the processing of data will be based on the user’s consent as provided for in the legislation currently in force.

Processing for the above purposes will always be carried out with the user’s prior consent or on the basis of the aforementioned legitimate interest, and will be necessary to handle their request. Furthermore, if consent to any of the processing operations is withdrawn, this will not affect the lawfulness of the processing carried out previously.

To withdraw that consent, the User may contact us at our email address: info@inter-conecta.com.

8. User responsibility

The user:

• Guarantees that they are at least eighteen (18) years of age and that the data they provide to the Website are true, accurate, complete and up to date. For these purposes, the user is responsible for the truthfulness of all the data they communicate and will keep the information provided suitably updated so that it reflects their actual situation.
• Guarantees that, where applicable, they have informed any third parties whose data they provide of the matters set out in this document. They also guarantee that they have obtained those parties’ authorization to provide their data to the Website for the purposes indicated.
• Will be liable for any false or inaccurate information they provide through the Website and for any direct or indirect damage this may cause to the Website or to third parties.

9. Commercial and promotional communications

One of the purposes for which the Website processes the personal data provided by users is to send them electronic communications with information about goods, services, promotions, offers, events or news relevant to users. Any communication of this kind will be sent solely and exclusively to Users who have not previously stated that they do not wish to receive such communications.

If the user wishes to stop receiving commercial or promotional communications from the Website, they can unsubscribe by sending an email to the following address: info@inter-conecta.com, by indicating that they do not wish to receive them using the checkbox provided for that purpose in the form where their data are collected, or by using the unsubscribe option provided in each commercial communication sent.

10. Use of the “customer service” chat function

One of the options we offer you is our “Customer Service Chat”, to make our service even more convenient for you. Through this chat you can ask questions before buying on our website. The entire chat process is completely anonymous, without your name or any other personal data being displayed. In order to continually improve the quality of our customer service in the chat, we record this chat history, completely anonymously, for analysis and improvement purposes. These records are deleted once they have been evaluated.

11. Exercise of rights

The user may write to the Website by email at info@inter-conecta.com, enclosing a photocopy of their identity document, at any time and free of charge, in order to:

• Withdraw the consents given.
• Obtain confirmation as to whether or not the Website is processing personal data concerning the User.
• Access their personal data.
• Rectify inaccurate or incomplete data.
• Request the erasure of their data where, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Obtain from the Website the restriction of processing of the data where any of the conditions laid down in data protection legislation are met.
• Obtain human intervention, express their point of view and contest automated decisions taken by the Website.
• Request the portability of their data.
• Contact the Website’s DPO (data protection officer) at the following address: info@inter-conecta.com
• Lodge a complaint regarding the protection of their personal data where the data subject considers that the Website has infringed the rights granted to them under the applicable data protection legislation.

12. Security measures

The Website will at all times process the User’s data in absolute confidence and keep them secret, in accordance with the applicable legislation, adopting for this purpose the technical and organizational measures necessary to guarantee the security of their data and prevent their alteration, loss, or unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

13. Changes to the privacy policy

To ensure that our data protection guidelines always comply with current legal requirements, we reserve the right to make changes so that they are always in line with the legislation in force.